We are in the process of signing new sponsors for 2009, Already a number of leading brands have come forward to take up our 2009 sponsorship. To find our how you can sponsor Customer Excellence Awards 2009, please phone Jason Thomas, Sandra George or Kate James on 02071003368
Main Sponsor
IvyOffice is a world leader in Customer Centric CRM software and profitability solutions. With 3800 customers in the UK, USA, Middle East and Asia mainly from the small business sector IvyOffice has built-up a significant following of loyal customers since establishing in early 2003. The company’s Profit Pacemaker training programme is very popular among its customers and is well accepted as a radical and highly effective way of re-igniting and accelerating profitability for small businesses. In addition the company publishes and supports two highly affordable small business CRM packages, IvyOffice Lite and IvyOffice 10.
If you are a small business looking to radically improve your profitability IvyOffice is must have software to help you to achieve your business objectives easily. Please visit their website for more details – www.ivyoffice.com.
Other Sponsors

Cashreflex is a complete off-the-shelf small business loyalty platform that is easy to implement. Cashreflex cards can be co-branded (your brand plus Cashreflex) for use by small retail businesses and can be deployed in a matter of days to significantly improve loyalty among customers. Cashreflex cards encourage customers to pay by cash instead of paying by card by offering a 2% cashback on purchases. Small retailers who sign up to this offering as a part of its standard terms enjoy significantly higher cash sales than they have previously achieved. Cashreflex increases the frequency of customer visits and contributes to vastly longer customer retention in comparison with own branded discount or loyalty cards. Cashreflex card solutions are widely used by Grocers, Chemists, Off-Licenses, Restaurants and hairdressers in the UK.
If you are looking to issue loyalty cards for your small business Cashreflex are willing to provide you with free advice on ways of going about setting up a trouble free loyalty program. Please visit their website for more details – www.cashreflex.com.
Agenze is a telemarketing company specializing in services for Small Businesses. Their services are best suited for Restaurants, Hairdressers, Beauty Salons and catering businesses seeking customer acquisition and retention using telemarketing. They have a rich heritage, more than 18 years of telemarketing expertise.
Agenze’s rates are highly cost-effective and provide better value in comparison with other forms of marketing such as direct mail, email marketing, fax marketing, face to face selling and mail order. Their Outbound telemarketing rates start at £3.89 per hour/per seat plus 14% commission on Gross Profit Margin. Their minimum/trial campaign size is 500 calls and the price for this service is a one-off £499. This works out to be £0.99p per engaging pitch/customer conversation lasting some 10 to 12 minutes per call.
Agenze also provide low-cost web-design, web-hosting, website maintenance and updating services for Restaurants, Hairdressers and Beauty Salons. Their prices start at £99 for a 5 page website including design and hosting. Please visit their website for more details – www.agenze.com
Debt management is a course of action open to you when you are no longer able to meet your repayment requirements set out by unsecured creditors where a reduction in repayment amount or interest charges is negotiated for you based on your unique circumstances. Killdebt will help you to stop the intimidation by debt collection agencies for you immediately and provide you with immediate protection from your creditors.
For many people who find themselves in a situation where they are no longer able to cope with their financial obligations, a debt management plan can be a solution where they can reduce their monthly repayments, avoiding bankruptcy, and providing relief from the stress of being in arrears every month. Your Killdebt debt manager will help with your debt management process and can handle difficult negotiations on your behalf. Please visit their website for more details – www.killdebt.co.uk

With Cardreflex’s patented process and registered designs you can get three times as many customers as you would normally get when you print and distribute your Menus or Tariff cards by yourself. Cardreflex Cards are research based and specially designed to give you three times the customer retention when compared to a normal Menu or Tariff card that you print. Their Patent covers the combining of a Menu with a Greeting Card and more than 50 registered card designs mean you can now gain 3 times more response and a 50% increase
We are in the process of signing a number of new sponsors for this year’s awards program. Thus far, a number of well known UK consumer brands have already registered their interest in sponsoring food, photography, haircare and beverages speciality awards. Information on these sponsors will shortly be published on this website. If you are interested in becoming a sponsor please contact our Awards Committee for a Sponsor’s Information Pack by calling 020 7100 3368.
Sponsor is not responsible for and shall not be liable for (i) lost, late, delayed, damaged, incomplete, illegible, unintelligible, or misdirected entries for nominations; (ii) telephone, electronic, hardware or software program, network, Internet, or computer malfunctions, failures, or difficulties of any kind (iii) failed, incomplete, partial, garbled, or delayed computer transmissions; (iv) any condition caused by events beyond the control of Sponsor that may cause the Awards Programme to be disrupted or delayed; (v) any injuries, losses, or damages of any kind arising in connection with or as a result of a prize, or acceptance, possession, or use of a prize, or from participation in the Awards Programme; (vi) any printing or typographical errors in any materials associated with the Awards Programme; (vii) any regional, state, autonomous, or local laws or regulations violated during the creation of the entries or Nominations by the Awards Programme. The Main Sponsor reserves the right to suspend, cancel, or modify the Awards Programme if fraud or technical failure corrupts the administration, security, or proper enactment of the Awards Programme, as determined by the Main Sponsor in its sole discretion. Each Nominee agrees to release and hold all Sponsors harmless from any and all losses, damages, rights, claims, and actions of any kind in connection with the Awards Programme or resulting from acceptance, possession, or use of any prize, including without limitation, personal injury, death, property damage, and claims based upon intellectual property infringement, publicity rights, defamation, or invasion of privacy.
Each Awards Nominee agrees that Sponsor's only obligation is to submit entries from eligible Awards Nominees to the Awards judges according to the procedures and criteria set forth in these Official Rules, and award the prizes set forth herein to winners, subject to the terms and conditions herein. The Nominee agrees that Sponsor's obligation is fair and adequate consideration for any entry submitted, and that Awards Nominee is not entitled to and shall not seek any compensation whatsoever under any circumstances.
Each Awards Nominee agrees that if his, her’s or its entry is selected as a winning entry, as a condition of receiving a prize, the Awards Nominee shall grant to the Main Sponsor a royalty-free, non-exclusive, perpetual, worldwide license to use, reproduce, distribute, publicly perform, publicly display, modify for purposes of publicly performing and publicly displaying, and prepare derivative works based upon winner's entry, for the purposes of advertising and promoting its products, and for inclusion in and distribution with its products, Publications and Newsletters.
Each Awards Nominee agrees that by submitting an entry, he or she or it allows the use of his or her or its personal data/ corporate data, name, likeness, and/or voice in publicity or advertising relating to the Awards Programme without compensation. Where permitted by law, the Awards Nominee agrees that any and all disputes, claims, and causes of action arising out of or connected with this Awards Programme, or any prizes awarded, other than the administration of the Awards Programme or the determination of winners, shall be resolved individually, without resort to any form of class action or Court petition.




