Customer Excellence Awards 2012

Points Test:

»	Customer Centricity How customer centricity is approached and implemented, with a strong focus on personalisation.
»	Customer Focus How the business determines customer requirements and expectations, how it enhances relationships with customers, and determines satisfaction.
»	Business Processes How systems and processes work together to assure the quality of services provided.
»	How customers perceive value and personalisation.
»	Total Points Out of a maximum of 100.

SELECTION COMMITTEE 2010

» V A JOSEPH	» Sally Brown
» Kate James	» Amy Adams
» Steve Harrison	» Jason Thomas
» George Philip	» Suzy David

You can put forward for nomination any organisation or business.

Here's how you can put forward an organisation or business for nomination to Customer Excellence Awards 2012.

There are just 4 simple criteria that must be met:-

1. Customer Excellence Awards are given to selected organisations that are doing enough to improve customer appreciation of their service.

2. Your experience of the organisation you are putting forward must relate to something that happened in the country where the organisation is domiciled. We aim to recognise and promote outstanding customer service.

3. The relationship between you and the organisation that you put forward must be a normal customer relationship. Please do not put forward an organisation that you have not had any personal dealings with.

4. It must be your own experience of the service.

To put forward for nomination, please use this form.

Full confidentiality assured. Your details will be not be given out to the Organisation or Businesse.

Your Favourite organisation or business:

Post Code:(where it is Located)

Your Name:

Post Code: (where you live)